Demystifying Customer Experience
Take your customer experience to the next level with this Demystifying Customer Experience Course.
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About this course
This course will demystify the customer experience and shall help learners embed the CX mindset while driving data/automation transformations. This will enable one to understand the critical elements of CX, which they must follow to excel in their professional journey as data/digital professionals. The course will be divided into three blocks: Transition from CSAT to CX, Data / AI / ML double-edged sword for the CX, and the secret CX ingredient for one's success as a professional.
Course Outline
Let’s get familiar with the agenda of this Business Process Management(BPM) course.
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70% of our learners found our curriculum helpful
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70% of learners liked instructor's teaching style
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80% of learners found the course easy to follow
Ratings & Reviews of this Course
Frequently Asked Questions
Will I receive a certificate upon completing this free course?
Will I get a certificate after completing this Demystifying Customer Experience free course?
Yes, you will get a certificate of completion for Demystifying Customer Experience after completing all the modules and cracking the assessment. The assessment tests your knowledge of the subject and badges your skills.
How much does this Demystifying Customer Experience course cost?
It is an entirely free course from Great Learning Academy. Anyone interested in learning the basics of Demystifying Customer Experience can get started with this course.
Is there any limit on how many times I can take this free course?
Once you enroll in the Demystifying Customer Experience course, you have lifetime access to it. So, you can log in anytime and learn it for free online.
Can I sign up for multiple courses from Great Learning Academy at the same time?
Yes, you can enroll in as many courses as you want from Great Learning Academy. There is no limit to the number of courses you can enroll in at once, but since the courses offered by Great Learning Academy are free, we suggest you learn one by one to get the best out of the subject.
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