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Customer Management
Learn Customer Management from basics in this free online training. This free Customer Management course is taught hands-on by experts. Learn about CRM, SCM, and PLM, along with Marketing Strategies. Best for Beginners. Start now!
Instructor:
Shantnu RanaLevel
Learning hours
Learners
Earn a certificate of completion
Get free course content
Learn at your own pace
Master in-demand skills & tools
Test your skills with quizzes
Skills you will learn
About this course
The process of managing a company's relationships with its potential and existing customers is known as customer management.
In this course, we'll understand the fundamental aspects of customer management. We'll learn how customer management is a broader concept when compared to CRM. We'll also differentiate customer relationship management from customer experience and customer success management.
Why upskill with us?
Course Outline
Earn a certificate of completion
Get free course content
Learn at your own pace
Master in-demand skills & tools
Test your skills with quizzes
What our learners enjoyed the most
Skill & tools
61% of learners found all the desired skills & tools
Our course instructor

Shantnu Rana
Academic Counseling Expert
Management Expert


Frequently Asked Questions
Will I receive a certificate upon completing this free course?
Is this course free?
Will I get a certificate after completing this Customer Management free course?
Yes, you will get a certificate of completion for Customer Management after completing all the modules and cracking the assessment. The assessment tests your knowledge of the subject and badges your skills.
How much does this Customer Management course cost?
It is an entirely free course from Great Learning Academy. Anyone interested in learning the basics of Customer Management can get started with this course.
Is there any limit on how many times I can take this free course?
Once you enroll in the Customer Management course, you have lifetime access to it. So, you can log in anytime and learn it for free online.
Can I sign up for multiple courses from Great Learning Academy at the same time?
Yes, you can enroll in as many courses as you want from Great Learning Academy. There is no limit to the number of courses you can enroll in at once, but since the courses offered by Great Learning Academy are free, we suggest you learn one by one to get the best out of the subject.
Why choose Great Learning Academy for this free Customer Management course?
Great Learning Academy provides this Customer Management course for free online. The course is self-paced and helps you understand various topics that fall under the subject with solved problems and demonstrated examples. The course is carefully designed, keeping in mind to cater to both beginners and professionals, and is delivered by subject experts. Great Learning is a global ed-tech platform dedicated to developing competent professionals. Great Learning Academy is an initiative by Great Learning that offers in-demand free online courses to help people advance in their jobs. More than 5 million learners from 140 countries have benefited from Great Learning Academy's free online courses with certificates. It is a one-stop place for all of a learner's goals.
What are the steps to enroll in this Customer Management course?
Enrolling in any of the Great Learning Academy’s courses is just one step process. Sign-up for the course, you are interested in learning through your E-mail ID and start learning them for free online.
Will I have lifetime access to this free Customer Management course?
Yes, once you enroll in the course, you will have lifetime access, where you can log in and learn whenever you want to.
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