IT Technician

IT Technician

Introduction

A job as an IT specialist may be a good fit for you if you like working with technology and people. This profession is exciting since it involves a wide range of responsibilities, such as working with new technology and troubleshooting when it comes to IT problems. Knowing how to become an IT technician does, as well as the degree and experience requirements might help you decide if this is the perfect employment for you. In this post, we’ll go over the responsibilities of an IT technician and give you a quick rundown of the actions you may take to become one.

Who is an IT Technician??

IT technicians either support a company’s and/or its clients’ desktops and printers, or they support their networks. IT specialists who work in the networking field install routers, switches, and cabling. They regularly check networks to verify that they are operating at peak performance and that no problems are slowing them down.

Technicians who work in desktop support install computers, as well as other IT equipment such as printers and copiers, as well as operating systems and applications. They also ensure that new computers and laptops on a network can communicate with one another and with appropriate servers. These experts also assist employees with computer-related issues and provide training on new systems and software as needed.

 IT specialists with more experience may set up servers and manage them by doing system checks, backups, and ensuring that antivirus applications are up to date and working. Senior network specialists also assist with network design and real switch and router configuration.

IT Technician Job Description

Here are a few abilities that are frequently needed in job descriptions for entry-level IT jobs, as well as advice on how to acquire them.

  • Troubleshooting protocol: As an entry-level IT expert, you’ll most likely be asked to fix machines in the office that aren’t working properly. A procedure you should be familiar with is determining the root cause of a problem, resolving it, and ensuring that it does not occur again.
  • Setup and configuration of software and apps on PCs and Macs is a skill that is frequently requested in job descriptions. You’ll also need to understand how to install and configure hardware such as firewalls, access points, and network switches.
  • Networking: You should know the fundamentals of computer network maintenance and troubleshooting, such as TCP/IP protocols and stacks.

Roles and Responsibilities

 Installing network cabling and other network equipment such as routers and switches are just a few of the responsibilities of a desktop or network IT expert.

  • Workstations and other equipment, such as printers, are being installed.
  • Desktop operating systems and apps are installed.
  • All workstations and essential servers are connected to the network.
  • Providing technical assistance and training to employees.
  • Servers, server operating systems, and relevant server programmes are installed.
  • Networks are monitored and tested to verify that they are functioning properly.
  • Setting up routers and switches.
  • Servers are being monitored to ensure that they are performing at their best.
  • Monitoring server backups to guarantee that they are performed on a regular and accurate basis.
  • Taking care of client requests.
  • Backups and antivirus updates on workstations are being monitored.
  • The process of finding and fixing an issue is known as troubleshooting.

As of October 29, 2021, the average IT Technician pay in the United States is $54,504, but the salary range frequently ranges between $41,328 and $68,081. Salary range relies on a variety of things, including schooling, certifications, supplementary talents, and the number of years you’ve worked in your field. The popular website(salary.com) provides more online, real-time wage data than any other website, allowing you to determine your exact pay target.

IT technicians’ salary are determined by their amount of experience, the type of organization they work for, and their location. An IT technician’s annual pay, on the other hand, is on average $76,340. Additional perks, such as tuition reimbursement and professional development aid, are available to some IT technicians.

In India, the national average compensation for an IT Technician is 20,000 rupees per month. To view IT Technician salaries in your region, sort by location. Salary estimates are based on 23 anonymous salaries posted to Glassdoor by IT Technician workers.

1) IT Technician Salary Based on Company:

Based on the company, the salary of the employee varies. Most of the employees in MNCs get more packages. Startups and product-based companies will give lesser package compared to MNCs.

IT technicians’ salary are determined by their amount of experience, the type of organisation they work for, and their location. An IT technician’s annual pay, on the other hand, is on average $76,340. Additional perks, such as tuition reimbursement and professional development aid, are available to some IT technicians.

2) IT Technician Salary Based on the Experience:

Although formal training and certification can provide you with the core knowledge, most parts of being an IT technician can be learned through on-the-job experience. Asking a senior IT technician or engineer to mentor you or allow you to follow them while they work is the best approach to gain expertise.

Entry –level IT Technicians get less salary compared to those who had more experience. If the candidate has more than 3+ years of experience, they will get more than $76,340. So, the salary depends on the experience and the company that you’re working for.

3)) IT Technician Salary Based on the Skills:

 The Candidate /IT Technician salary depends on their skill set. If the candidate has more knowledge on the required topics, they can earn more salary. Skill set and practical knowledge is more important to get a good package. If the candidate has a strong knowledge and hands on experience, companies will give more packages irrespective of the career gaps and degrees.

IT technicians’ salaries are determined by their amount of experience, the type of organization they work for, and their location. An IT technician’s annual pay, on the other hand, is on average $76,340. Additional perks, such as tuition reimbursement and professional development aid, are available to some IT technicians.

Skills required to be an IT Technician

IT technician should learn and practice the hard and soft skills in order to succeed in their jobs. Because most IT professionals are in charge of computer hardware and software maintenance, as well as computer installations and repairs, technology-related hard skills are essential.

There are several paths to becoming an IT technician. Some technicians have no academic education and got into the field because of their practical computer and network understanding. Formal schooling, on the other hand, may impress employers and offer you an edge over other prospects when applying for jobs. If you wish to work as an IT professional, here’s one route you can take:

  • Obtain a high school diploma.
  • Earn a bachelor’s or associate’s degree.
  • Obtain certification in your field.
  • Obtain on-the-job training.
  • the ability to collaborate effectively with others.
  • computer operating systems, hardware, and software knowledge
  • abilities to think analytically
  • engineering science and technology knowledge
  • must be meticulous and pay close attention to the smallest of details
  • skills in customer service
  • Excellent ability to communicate verbally.

A day in the life of an IT Technician


IT specialists install, debug, and repair computer hardware and software. It’s frequently seen as an entry-level position.

An IT technician is responsible for supporting, repairing, and maintaining the hardware and software of a company’s computer systems. Install, debug, test, or assist in the rollout of security features, hardware, and software, or maintain networks and computer systems. IT technicians are frequently thought of as entry-level positions; however, they can advance to more specialised jobs such as systems engineer, network administrator, or cloud administrator.

The majority of IT technicians are in-house technicians, which means they respond to customer issues by driving to the client’s location, addressing their IT-related difficulties, and then returning to the office. However, an IT company might outsource its IT professionals, which implies they will be stationed at a client’s location for months or even years.

How to become an IT Technician?

Many IT professionals begin their careers by earning an entry-level certification. If you’re just getting started, a certification can be a terrific way to gain experience. It can also be a quick way for companies to check if you have the necessary skills and knowledge to obtain an industry-recognized certification. This can help you stand out in the job market.

Obtaining a certification usually entails taking and passing an exam. Studying for this exam, whether through courses or self-study, can provide a disciplined approach to learning the skills you’ll need. Keep an eye out for certifications like the CompTIA A+, which teach you the fundamentals of a wide range of IT fields.

Gain a High School degree

If you wish to work as an IT technician, you must first complete high school and receive your high school diploma. If your institution offers them, taking computer-related classes would be beneficial. Some schools, for example, offer classes in computer repair and operating systems.

Earn a bachelor’s degree

Although formal schooling is not essential to become an IT specialist, it will improve your chances of receiving a job offer. An Associate Degree in Information Technology might be beneficial because it includes topics such as system administration, networking, technical assistance, database administration, and IT security, all of which are important to the profession. A Bachelor’s Degree in Information Systems, on the other hand, is a four-year degree that includes applicable courses in topics like as operating systems, database administration, networks, and programming.

Get a Professional Certificate

Employers frequently look for IT certifications that demonstrate your knowledge and commitment to a certain industry, such as networking or desktop support. The majority of certification courses do not require formal schooling, so you can acquire a credential without even attending college. There are many different types of certification courses available, but here are a few of the more popular:

CompTIA A+ certification

This certification verifies that you have the necessary skills to maintain an IT infrastructure. This includes the ability to configure and support common operating systems like Windows, Linux, and Mac, as well as mobile operating systems such as Android and iOS and computer hardware.

CompTIA Network+ certification

A candidate’s competence to build and implement networks, configure network devices, and manage network security is demonstrated by a CompTIA Network+ certification.

Microsoft certifications

MCSA: Windows Server 2016, MTA: Windows Operating System Fundamentals, and MTA: Windows Server Administration Fundamentals are just a few of the Microsoft certifications available.

Get the job Experience

Although formal training and certification can provide you with the core knowledge, most parts of being an IT technician can be learned through on-the-job experience. Asking a senior IT technician or engineer to mentor you or allow you to follow them while they work is the best approach to gain expertise.

What are the advantages of an IT Technician Course??

IT courses are sometimes thought of as specialised topics for computer experts, but this could not be further from the truth. Because organisations are increasingly reliant on software and cloud-based services, having an IT education under your belt isn’t only beneficial when it’s your entire focus. In this article, we’ll go over five of the most important advantages of information technology courses that you may not have considered.

 Be Better at your job

IT classes can be an excellent approach for someone who already has a job or a profession in a specific field to have a better understanding of the technology components of the job. A diploma in information technology is highly recognised in many fields, particularly those involving finance or creativity. Employees who complete a course in computer science or a related field immediately improve their job performance.

Earn more money

The best approach to start on a good income and get a raise is to have a solid foundation in a practical area or to upskill if you already have a set of skills. Because information technology courses are highly valued in modern industries, graduates with these transferable abilities have an advantage over the competitors.

Enhance your knowledge

On a more abstract level, everyone who has been out of school for a long time can benefit from keeping their minds busy. Students in these information technology courses typically discover a newfound zest for school as well as a greater ability to adapt and expand their minds to new skill sets by putting themselves in unexpected settings and tackling new learning tasks.

Upgrade your skills

It’s not simple to stay relevant in a continuously changing workforce, and IT courses are currently one of the fastest-growing areas of demand for employees. Updating a current skill set or adding to an existing list of accomplishments is a sure-fire technique to demonstrate competence and experience in many parts of your business.

  • Improving your workplace abilities. If you have a job or a career in the IT field, this could be a suitable alternative for you.
  • Salary benefits have been increased.
  • Expand your sphere of influence.
  • Enhancement of knowledge.
  • Job retention and advancement.

Frequently Asked Questions

1) Where do IT technicians work?

IT technicians are required by almost every firm that employs computers to keep them up and operating. That means you can work in a wide range of businesses and settings, including government, education, healthcare, and private technology firms. Because tech support is sometimes required at all hours of the day, finding a job with flexible hours may be easier. As an IT professional, you can even work from home.

2) Is being an IT technician hard?

Working in IT support a mix of technical and interpersonal abilities. The good news is that the more time you spend working with computers and people, the easier it becomes to assist with troubleshooting and technical support. IT assistance can be a fulfilling job if you enjoy solving problems, learning new technologies, and assisting others.

3) How long does it take to become an IT technician?

There are several ways to become an IT professional, and each one takes a different amount of time. If you opt to pursue a degree full-time, an associate’s degree in IT or networking will take two years and a bachelor’s degree in IT or networking would take four years.

It is also feasible to enter the field without having earned a bachelor’s degree. In this scenario, you might want to explore acquiring a certification, which can take weeks to months depending on your prior knowledge. If you study 10 hours per week, you can earn the Google IT Support Professional Certificate in roughly six months.

4) Is there a difference between a computer technician and an IT technician?

Computer technicians and IT technicians, for the most part, do the same things. This position is often known as a help desk technician or a computer assistance professional.

5) What are some technical questions that I can expect in an IT technician’s interview?

Because troubleshooting technological issues is part of an IT technician’s job description, you should anticipate technical questions during your interview. Here are some frequent technical IT interview questions, as well as some pointers on how to respond to them.

6)Can I become an IT technician without a degree?

A degree is frequently required in job descriptions, so having one will offer you an advantage. However, if you have a lot of relevant experience and qualifications that establish your fitness for the IT technician work, you may be able to demonstrate that you have the necessary abilities.

7) Do IT technicians need good communication skills?

One of the most significant characteristics for IT specialists is their ability to communicate with all members of their employer’s organisation. IT experts will benefit any company if they can effectively explain things and assist employees who are unfamiliar with technical terms.

8) What legislation is relevant to an IT technician role?

Because some of the work that IT professionals undertake is governed by privacy and data protection regulations, knowing how those laws are applied can help them maintain their systems compliant and up to date.

9) What other skills are important to be an IT technician?

As troubleshooting is one of the most significant components of the job, problem-solving is one of the most crucial abilities for an IT specialist. Businesses rely on their IT experts to discover problems, figure out how to fix them, and then use what they’ve learned to prevent them from happening again.

10) How much do similar professions to IT Technician get paid?

For specific income ranges for similar professions to IT technician, see the Indeed career pages below:

  • Technician for desktop support.
  • Specialist in information technology.
  • Administrator of computer systems.
  • Technician with a computer.
  • System Engineer.
  • Network Administrator.

Conclusion

Becoming an IT Technician is not so hard. Get the required skills to become an IT Technician and get hands-on experience, if you do more practice and gain vast knowledge then you can get amazing packages.

→ Explore this Curated Program for You ←

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Great Learning Editorial Team
The Great Learning Editorial Staff includes a dynamic team of subject matter experts, instructors, and education professionals who combine their deep industry knowledge with innovative teaching methods. Their mission is to provide learners with the skills and insights needed to excel in their careers, whether through upskilling, reskilling, or transitioning into new fields.
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