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Great Learning
Free Courses
Artificial Intelligence

NLP Customer Experience

Name: NLP Customer Experience
Rating: 4.5 (201 reviews)

4.5

Ratings

Intermediate

Level

1.5 Hrs

Learning hours

3.5K+

Learners

Enrol free with email

Certificate of completion

Presented to

Your Name

For successfully completing a free online course

NLP Customer Experience

Provided by

Great Learning Academy

Skills you’ll Learn

Customer Engagement

NLP

Social Media Analytics

About this Free Certificate Course

In this Digitally dominated world, the power of the customer to influence the brand's value and image has exponentially grown. To address this decentralization, companies across the globe have given huge emphasis to increasing their customer engagement through digital platforms. So this course helps you understand the customer engagement cycle through Social media analytics and NLP. This allows you to deeply understand the emotional connection between a customer and a brand, also the degree and depth of brand-focused interactions a customer chooses to perform.

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Course Outline

What is NLP?

In this module, you will get introduced to NLP and its various popular examples. You will go through the roadmap to learn NLP and understand the implementation of the technique through Python.

Agenda

What is Customer Engagement?

Customer Engagement lifecycle

NLP and Social media analytics approach

Trusted by 10 Million+ Learners globally

4.8

4.81

4.97

4.7

What our learners say about the course

Find out how our platform helped our learners to upskill in their career.

4.5

★★★★

★ ☆

Course Rating

★

73%

★

☆

19%

★

☆

★

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Ratings & Reviews of this Course

Pawanya Kariyawasam

5.0

★★★★ ★

The Highlights of My Learning Experience

I just completed a course in Natural Language Processing that focused on enhancing customer experience. I appreciated the applications of natural language processing to understand customer sentiment and improve engagement strategies. The course sheds light on how data-driven approaches can improve customer loyalty and satisfaction. The interactive learning environment and real-world case studies made it easier to understand and apply the concepts. The experience made me understand the intersection of technology and customer relations better.

Nipuni Kaushalya

5.0

★★★★ ★

Mastering Customer Engagement Skills

I want to express my sincere gratitude for the insightful and engaging course. The knowledge and skills I gained will be invaluable in my professional journey. Your guidance and expertise made the learning experience truly enriching. Thank you for your dedication and support throughout the course.

Pradeep Patel

5.0

★★★★ ★

Good Course to Understand the Power of NLP Applied on Practical Use Cases

Good theoretical and coding combination for beginners to understand practical usage of NLP.

Certificate of completion

Presented to

Your Name

For successfully completing a free online course

NLP Customer Experience

Provided by

Great Learning Academy

NLP Customer Experience

1.5 Learning Hours . Intermediate

Why upskill with us?

1000+ free courses

In-demand skills & tools

Free life time Access

10 Million+ learners

Success stories

Can Great Learning Academy courses help your career? Our learners tell us how.

The AI for Leaders program was thoughtfully designed to include a high level of exposure to experts practicing in the field. Each topic was covered in enough detail to build a solid knowledge base.

Chris Hegeman

Director of Marketing Analytics & Business Intelligence- Embedded Technology/ IoT

Dell, Inc, US

The learning experience was very enriching and the mentors and advisors were very supportive all along. I'm extremely glad I signed up for the program. I definitely got what I wanted from the program and strongly recommend it.

Javier R. Olaechea

Data Solution Integration Advisor

ExxonMobil, US

I found the Data science program to have the perfect combination of relevant content, flexibility, academic rigor, and practical content that allowed me to immediately put all into practice at work.

Gabriel Arbe

Director of Operations, Latin America

VMWARE, US

The AI for Leaders program has been a great learning experience with right levels of depth and breadth across the subject. It is a well administered program which enhanced my learning experience.

Raghavendra P Setty

Vice President

Charles Schwab & Co. In, US

I believe the AIML course is of high-quality, and all the instructors are highly prepared in every topic. I also believe our Mentor is doing a fantastic job every week, and his personal insights and additions to the materials are very valuable.

Gaston Alvarado Maza

Global Category Manager

Materion Corporation,US

The data science journey was full of intense learning, but the best experience I have had. I would be willing to do it over and over again. I will highly recommend it. Thank you The University of Texas and Great Learning!

Kati Laev

Customer Service Administrator

CMT Limited UK

The program was flexible and increased my understanding of AI and the processes for integrating it into business. I would highly recommend this program to business professionals who want to understand AI and its applicability in projects better.

Hugh Hanlon

Defense Research Analyst-Associate, Booz Allen Hamilton (United States)

Booz Allen, US

The AIML program has given me solid foundational knowledge around Python, AI, and ML. The program content was very well-curated, and it covered the right things in the right depth for a program like this.

Pertuso Dryonis

Sr. Advisor Applied Data Analytics, Hess Corporation (United States))

Hess, US

And thousands more such success stories..

Frequently Asked Questions

Will I get a certificate after completing this NLP Customer Experience free course?

Yes, you will get a certificate of completion for NLP Customer Experience after completing all the modules and cracking the assessment. The assessment tests your knowledge of the subject and badges your skills.

How much does this NLP Customer Experience course cost?

It is an entirely free course from Great Learning Academy. Anyone interested in learning the basics of NLP Customer Experience can get started with this course.

Is there any limit on how many times I can take this free course?

Once you enroll in the NLP Customer Experience course, you have lifetime access to it. So, you can log in anytime and learn it for free online.

Can I sign up for multiple courses from Great Learning Academy at the same time?

Yes, you can enroll in as many courses as you want from Great Learning Academy. There is no limit to the number of courses you can enroll in at once, but since the courses offered by Great Learning Academy are free, we suggest you learn one by one to get the best out of the subject.

Why choose Great Learning Academy for this free NLP Customer Experience course?

Great Learning Academy provides this NLP Customer Experience course for free online. The course is self-paced and helps you understand various topics that fall under the subject with solved problems and demonstrated examples. The course is carefully designed, keeping in mind to cater to both beginners and professionals, and is delivered by subject experts. Great Learning is a global ed-tech platform dedicated to developing competent professionals. Great Learning Academy is an initiative by Great Learning that offers in-demand free online courses to help people advance in their jobs. More than 5 million learners from 140 countries have benefited from Great Learning Academy's free online courses with certificates. It is a one-stop place for all of a learner's goals.

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