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Conflict Management Free Course with Certificate

Conflict Management

Learn how to communicate effectively and resolve conflict with this Conflict Management Course.

4.58
average rating

Ratings

Beginner

Level

1.5 Hrs

Learning hours

28K+
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Learners

Enrol free with email

Course with completion certificate

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Globally recognized

Conflict Management

1.5 Learning Hours . Beginner

Enrol free with email

Skills you’ll Learn

Sources of conflict
Intervention in conflict
Conflict resolution skills
Collaboration
Conflict management

About this course

This free course is focused on helping you understand Conflict Management online. The course begins by defining conflict management and then discusses its types. You will understand the effects of conflicts and when the team must counter them. The course explains the causes of conflicts and the five approaches you can employ to manage them. It demonstrates the steps in a collaborative approach to tackle conflicts through examples. This free Conflict Management course inculcates conflict resolution skills in you, thereby making you essential and most valued in the organization with competency to reduce or even avoid destructive conflict. 

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Course Outline

What is Conflict?
Different types of Conflict
Effects of Conflict
When should you intervene in a Conflict?
Important Conflict resolution skills
Causes of Conflict
Five approaches to Conflict Management
Steps involved in collaborative approach
Effective ways to reduce destructive Conflict

Trusted by 10 Million+ Learners globally

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4.8
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4.81
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4.97
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4.7

What our learners say about the course

Find out how our platform helped our learners to upskill in their career.

4.58
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Ratings & Reviews of this Course

Reviewer Profile
Nimra Naeem

5.0

★★★★ ★
Skills and Tools with Easy-to-Follow Solutions
I appreciate the practical approach of this conflict management course. It provides valuable tools to navigate challenging situations with confidence. The focus on real-world scenarios and interactive exercises makes learning engaging and applicable.
Reviewer Profile
Suriya Arblaster

5.0

★★★★ ★
Different Types of Conflict, When to Intervene, Approaches, and Effective Reduction
I took this short free course to understand how conflict management works and how to apply it. The course gave a clear and concise way to understand the subject matter. This course taught me how to structure the process, enabling better outcomes. I am now considering whether to get an accredited course. Thank you.
Reviewer Profile
Andy Chukwu, mMBA

5.0

★★★★ ★
Very Instructive. I Loved Every Bit of the Delivery.
The course on conflict was insightful and highly engaging. I particularly enjoyed how it covered various conflict resolution techniques and practical case studies, which made the theories relatable to real-life situations. As a recommendation, incorporating more role-playing scenarios could further improve practical application. Also, providing additional resources or reading materials on recent conflict resolution trends would be valuable for continued learning beyond the course. Overall, it was a rewarding experience.
Reviewer Profile
Huma Farheen

5.0

★★★★ ★
Mastering Conflict for Positive Outcomes
Gained skills to manage conflicts constructively and foster stronger collaboration.
Reviewer Profile
Marie Beyioku

5.0

★★★★ ★
A Very Concise and Detailed Course with a Great Instructor
Detailed Content and In-Depth Explanations: Although concise, the course does not skimp on important details. Every major concept is thoroughly explained, ensuring students have a comprehensive understanding. Comprehensive Coverage: The course provides a deep dive into the subject matter, touching on all the critical aspects needed to master the topic, including examples, case studies, and practical applications.
Reviewer Profile
Ifenna Okeke

5.0

★★★★ ★
My Experience Was Really Good and the Course Is Feasible
Conflict Management, as I learned, has to do with increasing the benefits while decreasing the liabilities. Conflict is something we can't avoid. It always happens. It is how we manage it that matters.
Reviewer Profile
GEORGE AVUDOLI

5.0

★★★★ ★
Conflict Management Will Help Me in My Daily Duties as a Security Personnel
Interacting with people from different backgrounds and being a company policy enforcer puts me in a precarious position, hence the need to have good conflict management skills. I am so enlightened after taking this course and believe I am now well-placed to handle issues well and manage conflicts professionally.
Reviewer Profile
Jonajen Sayson

5.0

★★★★ ★
I Understand More on Conflict Management
During my time at the organization, there was a conflict between two teams that involved integrity, which was a crucial component of our core values. When this issue arose, I felt compelled to question management about their decisions regarding the teams involved. However, after taking this course, I have gained a deeper understanding of their approach to conflict resolution. I now recognize that there is no such thing as perfect management; rather, it is about how effectively they navigate challenges without compromising the well-being of other team members.
Reviewer Profile
Amir Shabani

5.0

★★★★ ★
A Comprehensive and Engaging Learning Experience
I really enjoyed how the curriculum was well-structured, covering all the key topics in depth. The instructor was clear and engaging, making even complex concepts easy to follow.
Reviewer Profile
Anugrah Darma Lestari

5.0

★★★★ ★
The Course Materials Were Well-Organized and Included a Variety of Resources
Overall, I left the course with a solid toolkit for managing conflicts effectively, whether in the workplace or in personal relationships. I highly recommend this course to anyone looking to enhance their conflict resolution skills.

Course with completion certificate

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Stand out to recruiters

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Share on professional channels

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Globally recognized

Conflict Management

1.5 Learning Hours . Beginner

Enrol free with email

Frequently Asked Questions

Will I get a certificate after completing this Conflict Management free course?

Yes, you will get a certificate of completion for Conflict Management after completing all the modules and cracking the assessment. The assessment tests your knowledge of the subject and badges your skills.

How much does this Conflict Management course cost?

It is an entirely free course from Great Learning Academy. Anyone interested in learning the basics of Conflict Management can get started with this course.

Is there any limit on how many times I can take this free course?

Once you enroll in the Conflict Management course, you have lifetime access to it. So, you can log in anytime and learn it for free online.

Can I sign up for multiple courses from Great Learning Academy at the same time?

Yes, you can enroll in as many courses as you want from Great Learning Academy. There is no limit to the number of courses you can enroll in at once, but since the courses offered by Great Learning Academy are free, we suggest you learn one by one to get the best out of the subject.

Why choose Great Learning Academy for this free Conflict Management course?

Great Learning Academy provides this Conflict Management course for free online. The course is self-paced and helps you understand various topics that fall under the subject with solved problems and demonstrated examples. The course is carefully designed, keeping in mind to cater to both beginners and professionals, and is delivered by subject experts. Great Learning is a global ed-tech platform dedicated to developing competent professionals. Great Learning Academy is an initiative by Great Learning that offers in-demand free online courses to help people advance in their jobs. More than 5 million learners from 140 countries have benefited from Great Learning Academy's free online courses with certificates. It is a one-stop place for all of a learner's goals.

What are the steps to enroll in this Conflict Management course?

Enrolling in any of the Great Learning Academy’s courses is just one step process. Sign-up for the course, you are interested in learning through your E-mail ID and start learning them for free online.

Will I have lifetime access to this free Conflict Management course?

Yes, once you enroll in the course, you will have lifetime access, where you can log in and learn whenever you want to.

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Conflict Management Course

Conflict Management is an important skill in the workplace. Understanding the sources, the different types of conflict, and the various approaches to conflict management are essential. One way to better understand conflict management is to take a free conflict management course.

The free course will cover the following topics:

What is Conflict?

Conflict is a natural part of every organization, and it is essential to understand the different types of conflict, how it affects people, and how to manage them effectively.

Different Types of Conflict

Conflict can be divided into two broad categories: interpersonal and intrapersonal. Interpersonal conflict is between two or more people, while intrapersonal conflict is within an individual. It is essential to recognize the employees' differences and understand how to manage them correctly.

Effects of Conflict

Conflict can affect individuals in different ways, depending on how it is managed. Conflict can be constructive, helping to resolve and improve relationships, or destructive, leading to broken relationships and escalating tensions. It is essential to recognize the potential effects of conflict and to take steps to manage it effectively.

When Should You Intervene in a Conflict?

Recognizing when a conflict escalates to the point where intervention is necessary is essential. Intervention should only be done when it is safe and appropriate. It is essential to know the potential consequences of intervening in a conflict and to assess the risks before doing so.

Important Conflict Resolution Skills

Conflict resolution skills are essential for managing conflicts effectively. These skills include active listening, communication, problem-solving, negotiation, and mediation. Understanding how to use these skills to resolve conflicts and improve relationships is essential.

Causes of Conflict

Conflict can arise from various sources, including miscommunication, power imbalances, and competing interests. It is essential to understand the different causes of conflict to prevent it from escalating.

Five Approaches to Conflict Management

There are five main approaches to conflict management: collaboration, compromise, avoidance, accommodation, and confrontation. It is essential to understand the different approaches and assess which is the most appropriate for the situation.

This free course on conflict management will provide you with a certificate upon completion. This certificate will demonstrate your knowledge of the various aspects of conflict management and provide employers with evidence of your commitment to professional development.

 

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